Get in Touch With Us

We read every message we receive and aim to respond within two working days. Whether you have a question, a correction, or simply want to share your thoughts, we want to hear from you.

How to Reach Us

The simplest way to contact us is by email. Send your message directly to [email protected] and a member of our team will get back to you as soon as possible.

We check this inbox every weekday. If you write to us over the weekend, expect a reply by Tuesday at the latest.

What You Can Write to Us About

There is no strict list of topics — if something is on your mind, feel free to send it over. That said, here are the kinds of messages we receive most often:

• Factual corrections — spotted something that does not look right? Let us know and we will investigate promptly.
• General questions — if you are unsure about something you have read on the site, we are happy to clarify.
• Feedback on our content — positive or critical, honest feedback helps us improve what we publish.
• Partnership or editorial enquiries — please include relevant details so we can assess your request fairly.
• Technical issues — broken links, pages that will not load, or anything else that seems off on the site.

A Few Things to Bear in Mind

We are a small, dedicated team, not a large organisation with a call centre. We do not offer phone support or live chat at this time.

Please include as much context as possible in your message. A clear, specific email is far easier to act on than a vague one, and it means you get a more useful reply.

Responsible Gambling Support

If you or someone you know needs support with gambling-related concerns, please do not wait to reach out to a dedicated service. Organisations such as BeGambleAware and GamCare offer free, confidential help around the clock.

We take this seriously and will always signpost appropriate support where it is needed.